Terms & Conditions

1. About Calorie

Calorie is a nutrition and diet care clinic based in Mysuru, Karnataka. Our services include personalised nutrition consultations and guidance based on an individual's needs, health background and lifestyle.

Consultations may be provided in person at the clinic or online, depending on the service and appointment availability.

2. Our services

Depending on availability and your requirements, our services may include:

• Personalised nutrition consultations.
• Weight management and healthy eating guidance.
• Nutrition support for diabetes and metabolic health.
• Women's health, hormonal and related nutrition support.
• Maternal and other life-stage nutrition guidance.
• Personalised diet plans, progress reviews and follow-up support.

The exact services, programme duration, inclusions and fees will be explained before you make a booking or enrol.

3. Health and medical disclaimer

Nutrition guidance can support your health, but it is not a substitute for medical diagnosis, treatment or emergency care.

Our services are intended to provide nutrition-related guidance and support. They do not replace the care of your doctor or other qualified healthcare professionals.

Please keep the following in mind:

• Continue prescribed medicines unless your treating doctor advises otherwise.
• Do not delay or avoid medical treatment because of information received from our website or during a nutrition consultation.
• Inform your dietitian about relevant medical conditions, medications, allergies and changes in your health.
• If you experience serious, worsening or emergency symptoms, seek appropriate medical attention.

Where necessary, we may recommend that you consult your doctor or another healthcare professional before making dietary changes.

4. Appointments and bookings

Appointments can be requested through our available booking channels, including phone, WhatsApp or our website, where booking facilities are provided.

An appointment is considered confirmed once Calorie communicates the confirmation to you.

Please:

• Provide accurate contact and booking information.
• Arrive on time for in-clinic consultations.
• Join online consultations at the agreed time and ensure you have a suitable internet connection.
• Inform us in advance if you need to cancel or reschedule.

Our cancellation and refund arrangements are explained in our Refund & Cancellation Policy.

5. Consultation and programme details

Each person's nutritional needs are different. The recommendations provided during a consultation or programme will depend on the information available, your individual circumstances and your progress.

Before enrolling in a programme, please review its:

• Duration.
• Consultation and follow-up schedule.
• Included services.
• Fees and payment terms.
• Any other conditions explained by our team.

Any changes to the agreed programme should be discussed with Calorie.

6. Your responsibilities

To help us provide appropriate guidance, you agree to:

• Share accurate and relevant information about your health and lifestyle.
• Inform your dietitian if your medical condition, medication or dietary requirements change.
• Follow up with your treating doctor when medical advice or treatment is needed.
• Ask questions if any recommendation is unclear.
• Use programme materials only for your personal use and not distribute or sell them without permission.

The quality of nutrition guidance depends partly on the accuracy and completeness of the information you share.

7. Fees and payments

The applicable consultation or programme fee will be communicated before you confirm your booking or enrolment.

Payment must be made through the payment methods communicated by Calorie. Any applicable taxes or additional charges will be disclosed as required.

If you have a question about a charge or payment, contact us using the details at the end of this page.

8. Cancellations and refunds

We understand that plans can change. If you need to cancel or reschedule an appointment, please give us at least 24 hours' notice.

Programme cancellations and refund requests are handled according to our Refund & Cancellation Policy.

Our programme policy is that refunds are not provided after a programme has commenced, subject to applicable law. Nothing in these terms is intended to limit any rights or remedies available to you under applicable law.

Please read the full Refund & Cancellation Policy before making a payment.

9. No guaranteed results

Nutrition and health outcomes vary from person to person. They may depend on factors such as health history, medical conditions, lifestyle, consistency and individual response.

We do not promise or guarantee a particular amount of weight loss, a specific health outcome or a fixed timeline for results.

Our focus is on providing responsible, personalised guidance and supporting sustainable changes.

10. Website content and intellectual property

The content on this website, including text, graphics, photographs, logos, design elements and other materials, belongs to Calorie or is used with permission, unless stated otherwise.

You may use the information for your personal reference. You may not copy, reproduce, modify, distribute or commercially use website content or programme materials without prior written permission.

11. Website availability and accuracy

We make reasonable efforts to keep our website accurate and available. However, information may occasionally be updated, corrected or temporarily unavailable.

Website content is provided for general information and should not be treated as a personal diagnosis or treatment plan.

If you are unsure whether a service is suitable for you, please contact us before booking.

12. Third-party services

Our website may contain links to or use third-party services, including WhatsApp, booking platforms and payment providers.

These services operate under their own terms and privacy policies. Calorie is not responsible for the independent operation or policies of third-party platforms.

13. Changes to these terms

We may update these Terms & Conditions when our services, website or legal requirements change. The latest version will be available on this page, along with the updated date.

14. Governing law

These terms are governed by the laws of India. Any dispute will be handled by the courts having appropriate jurisdiction, subject to applicable consumer protection laws and other mandatory legal rights.

15. Contact us

For questions about these terms, appointments or our services, please contact: